FAQ

Currently, we offer in-store pickup and “Local Delivery” on most items.

Presently, “Local Delivery” consists of the following area codes: 95811, 95814, 95816, 95818 and 95819.

On all orders under $175 we charge an $8 delivery fee. On orders over $175, we waive the additional delivery fee.

We make deliveries once a day, Monday through Friday. All orders received before 2 PM will be scheduled for delivery the same day between 5 to 8 PM. Deliveries received after 2 PM will be included in the next day’s delivery window. Orders placed after hours or on the weekend, will be included in the next delivery window.

Yes and no. Due to state regulations around the sale of alcoholic beverages, all deliveries must be received by someone 21 years of age or older.

While in your shopping cart, look in the “Order Summary” for a drop-down menu. Click on the menu, select, “Local Delivery”, then proceed to checkout. If you do not see the “Local Delivery” option from the drop-down menu, click on the location link above the drop-down menu (California, United States) and ensure that your zip code is correct.

Product pickup is available Monday through Friday, 9 AM to 5PM. Online orders are usually processed within 2 of the time the order was placed. After we’ve received your order, our fulfillment team will ensure that your items are available and begin building your order. You will receive an email confirmation when your order is ready for pickup.

After your order has been placed, you must contact on of our representatives to make changes. To do so, you may call us at 916-329-8033.

We want you to be completely satisfied with your shopping experience. Please view our Refund & Exchange Policy.

We offer fully curated subscription box services for all of our customers. What this means is that every month we hand-select products for each of our subscription boxes.

When you sign up for one of our subscription box services, you will have the option to sign up for 3 months, 6 months or, month-to-month.

We will bill you monthly, based on your starting date. For example, if you begin your subscription on the fifteenth of the month, that will be your billing date every month. Then, every month you will be charged for your subscription and every month we’ll prepare your subscription box. And, while we hope you stay with us forever, you can cancel anytime by sending us an email to support@azizsbazaar.com. Subscription canelation requests must be received at least 14 days before your subscription payment is due.

After your initial order is placed, we will begin preparing to fulfill your order for pickup or delivery in the next subscription cycle. So, for example, if you placed your subscription order at the beginning of the month, you will receive your first subscription box the following month.

We offer our customers two options to receive their subscription box. 1) Subscription Pickup Days. Subscription boxes are made available the first Thursday of each month between 3:30 and 6:30 at the Cafe a Cote, inside Brasserie du Monde. Subscribers are welcome to join us in in the Cafe a Cote to pick up their subscription boxesand enjoy: a. Small bites prepared by the Brasserie du Monde kitchen b. One complimentary flight of the month’s featured wine or spirits c. Exclusive discounts on Aziz’s Bazaar items d. Advance notice of upcoming events and specials 2) Local Delivery. For customers who do not wish to attend the pickup days, we offer home or business delivery, within the zip codes included in “Local Delivery”.

Yes. When at the Checkout page, you can add an address by clicking “change” in the “Shipping Details” field. After you’ve added the address, select the new address and the delivery address will be updated.

We have structured our subscription box services around three guiding principles: 1) Product Uniqueness, 2) Exceptional Quality, and 3) Value. We view our subscriptions much like asking one of oour waiters to choose a bottle of wine at our restaurant. So, we suggest you base it on what you feel most comfortable with spending for a unique wine experience.

Well, while we are convinced that have chosen items that meet our high standards, we also acknowledge that not everyone enjoys the same things. So, if you unsatisfied with an item you’ve received in your subscription box, please reach out to us with your feedback by sending us an email to support@azizsbazaar.com. Please let us know if the reason you were not satisfied is because the product was spoiled or damaged. For more information about exchanges and returns, please visit our Returns & Exchanges Policy page.

Yes. While we believe that you will be thrilled with our monthly selections, you may opt to make a one time purchase of any of our available subscriptions.

The eGift Card is an electronic form of payment accepted on our website.

We sell eGift Cards on the “Gift Cards” page of our website in denominations of $25, $50, $100, $150 and $200. To purchase your gift card, simply select the value you’d like and then click “Buy Now”. You will be direct to a checkout page.

Yes. From the Gift Cards page, click “For someone else” in the “Who's the gift card for?” field. You will be asked to complete a short form about the recipient before proceeding to checkout. After payment has been made, the recipient will receive an email with a unique eGift Card number that they can use for their next purchase.

No. Aziz’s Bazaar eGift Cards are currently available for online purchases only. However, we are exploring ways to expand upon this and will keep you updated as we figure out how to do it.

No. Gift cards do not have an expiration date.

No. Gift cards are only redeemable for the purchase of products or services offered by the online Bazaar.

Everytime you make a purchase using the gift card code, the remaining balance will be sent in an email to you. If you have any difficulty finding your nbalanace, please contact us at support@azizsbazaar.com.