top of page


On this page, we've set out to answer some of the most commonly asked questions. To browse this Q&A, please click on a category, then the question you hope to have answered. If you don't find your question, please reach out to us.  

  • Do you offer shipping for all the items in the store?
    Currently, we offer in-store pickup and “Local Delivery” on most items.
  • What qualifies as “Local Delivery”?
    Presently, “Local Delivery” consists of the following area codes: 95811, 95814, 95816, 95818 and 95819.
  • Do we charge extra for local delivery?
    On all orders under $175 we charge an $8 delivery fee. On orders over $175, we waive the additional delivery fee.
  • How long after my order can I expect my delivery?
    We make deliveries once a day, Monday through Friday. All orders received before 2 PM will be scheduled for delivery the same day between 5 to 8 PM. Deliveries received after 2 PM will be included in the next day’s delivery window. Orders placed after hours or on the weekend, will be included in the next delivery window.
  • Do I have to be home to receive deliveries?
    Yes and no. Due to state regulations around the sale of alcoholic beverages, all deliveries must be received by someone 21 years of age or older.
  • How do I select the “Local Delivery” option?
    While in your shopping cart, look in the “Order Summary” for a drop-down menu. Click on the menu, select, “Local Delivery”, then proceed to checkout. If you do not see the “Local Delivery” option from the drop-down menu, click on the location link above the drop-down menu (California, United States) and ensure that your zip code is correct.
  • When can I pick up my online order?
    Product pickup is available Monday through Friday, 9 AM to 5PM. Online orders are usually processed within 2 of the time the order was placed. After we’ve received your order, our fulfillment team will ensure that your items are available and begin building your order. You will receive an email confirmation when your order is ready for pickup.
  • What if I want to change my order after placing it?
    After your order has been placed, you must contact on of our representatives to make changes. To do so, you may call us at 916-329-8033.
  • Can I get a refund or exchange items I’ve ordered?
    We want you to be completely satisfied with your shopping experience. Please view our Refund & Exchange Policy.
  • What can I expect when I sign up for a subscription from Aziz’s Bazaar?
    We offer fully curated subscription box services for all of our customers. What this means is that every month we hand-select products for each of our subscription boxes.
  • How long do your subscriptions last?
    When you sign up for one of our subscription box services, you will have the option to sign up for 3 months, 6 months or, month-to-month.
  • When will I be billed for my subscription?
    We will bill you monthly, based on your starting date. For example, if you begin your subscription on the fifteenth of the month, that will be your billing date every month. Then, every month you will be charged for your subscription and every month we’ll prepare your subscription box. And, while we hope you stay with us forever, you can cancel anytime by sending us an email to Subscription canelation requests must be received at least 14 days before your subscription payment is due.
  • When will I receive my first subscription box?
    After your initial order is placed, we will begin preparing to fulfill your order for pickup or delivery in the next subscription cycle. So, for example, if you placed your subscription order at the beginning of the month, you will receive your first subscription box the following month.
  • I’ve selected my subscription box, when can I expect to receive my box?"
    We offer our customers two options to receive their subscription box. 1) Subscription Pickup Days. Subscription boxes are made available the first Thursday of each month between 3:30 and 6:30 at the Cafe a Cote, inside Brasserie du Monde. Subscribers are welcome to join us in in the Cafe a Cote to pick up their subscription boxesand enjoy: a. Small bites prepared by the Brasserie du Monde kitchen b. One complimentary flight of the month’s featured wine or spirits c. Exclusive discounts on Aziz’s Bazaar items d. Advance notice of upcoming events and specials 2) Local Delivery. For customers who do not wish to attend the pickup days, we offer home or business delivery, within the zip codes included in “Local Delivery”.
  • Can I order a subscription box for someone else?
    Yes. When at the Checkout page, you can add an address by clicking “change” in the “Shipping Details” field. After you’ve added the address, select the new address and the delivery address will be updated.
  • How do I know which subscription box is best for me?
    We have structured our subscription box services around three guiding principles: 1) Product Uniqueness, 2) Exceptional Quality, and 3) Value. We view our subscriptions much like asking one of oour waiters to choose a bottle of wine at our restaurant. So, we suggest you base it on what you feel most comfortable with spending for a unique wine experience.
  • What if I don’t like the items I received in the subscription box?
    Well, while we are convinced that have chosen items that meet our high standards, we also acknowledge that not everyone enjoys the same things. So, if you unsatisfied with an item you’ve received in your subscription box, please reach out to us with your feedback by sending us an email to Please let us know if the reason you were not satisfied is because the product was spoiled or damaged. For more information about exchanges and returns, please visit our Returns & Exchanges Policy page.
  • What if I’m still unsure about which subscription box to order? Is there another way for me to try out the service before committing to a longer period of time?
    Yes. While we believe that you will be thrilled with our monthly selections, you may opt to make a one time purchase of any of our available subscriptions.
  • What is the Aziz’s Bazaar eGift Card?
    The eGift Card is an electronic form of payment accepted on our website.
  • How do I purchase an eGift Card?
    We sell eGift Cards on the “Gift Cards” page of our website in denominations of $25, $50, $100, $150 and $200. To purchase your gift card, simply select the value you’d like and then click “Buy Now”. You will be direct to a checkout page.
  • Can I buy an eCard for someone else?
    Yes. From the Gift Cards page, click “For someone else” in the “Who's the gift card for?” field. You will be asked to complete a short form about the recipient before proceeding to checkout. After payment has been made, the recipient will receive an email with a unique eGift Card number that they can use for their next purchase.
  • Can I use a gift card for offline purchases or in the Brasserie du Monde?
    No. Aziz’s Bazaar eGift Cards are currently available for online purchases only. However, we are exploring ways to expand upon this and will keep you updated as we figure out how to do it.
  • Do gift cards ever expire?
    No. Gift cards do not have an expiration date.
  • Are gift cards redeemable for cash?
    No. Gift cards are only redeemable for the purchase of products or services offered by the online Bazaar.
  • How do I track the balance on my gift card?
    Everytime you make a purchase using the gift card code, the remaining balance will be sent in an email to you. If you have any difficulty finding your nbalanace, please contact us at
bottom of page